Shipping policy

United States 6–12 business days ($3.99 or free over $100)

Canada 6–12 business days ($3.99 or free over $100)

Australia 6–12 business days ($3.99 or free over $100)

United Kingdom 6–12 business days ($3.99 or free over $100)

New Zealand 6–12 business days ($3.99 or free over $100)

Dubai 5–8 business days ($3.99 or free over $100)

🌍 Rest of the world 8–16 business days ($3.99 or free over $100)

Delivery times vary for countries not specifically mentioned above. See more details by reaching the shipping section at checkout and selecting your country.

When will my order ship out?

All orders are dispatched within 1–3 business days, followed by the shipping times displayed above.

Order tracking

As soon as your order ships out, you will receive an email with a tracking number (which can take 24–48 hours to update). You can track your order here.

Need help?

If your order hasn't received a tracking update in a while, it's generally due to a courier error, and it will still more than likely be delivered within the shipping times displayed above.

However, if your order exceeded the delivery window or you need any help, feel free to contact us at support@prestigetiming.com.

Please ensure the items in your order are selected correctly because, once they're shipped, they can't be stopped or canceled in transit. When you receive your order, if you decide not to keep it or part of it, our 30-day return policy applies.

A contact number is required for delivery

Every watch leaves us as a fully tracked, signed-for parcel, and our couriers will not accept a high-value shipment without a working contact number for the person receiving it. It is the number they call to arrange your delivery window and to reach you on the day.

If an order reaches us without a phone number, or with one the courier cannot connect to, we will not hand the watch over to the carrier. We would far rather hold your watch safely with us than send it out on a journey it may not complete. We will email you the same day to ask for a number the courier can reach.

Your order is not cancelled while we wait. It stays reserved in your name, and the moment you reply with a valid contact number your watch is dispatched, normally that same business day or the next. Orders held for a missing contact number are not eligible for cancellation or refund for as long as they are on hold, as the order is complete on our side and simply cannot be handed to the courier without it. Once your watch arrives, our usual 30-day return policy applies from the day you receive it.